Privacy Policy
Privacy Policy
Last Updated: December 28, 2025
We take your privacy seriously. This policy explains how we collect, use, and protect your data.
Quick Summary
Your Data is Secure
Bank-level encryption, GDPR compliant
You Control Your Data
Export or delete anytime
Never Sold
We never sell your personal data
Opt-Out Anytime
Unsubscribe from emails easily
Your Privacy Rights
1. Information We Collect
- •Account Information: Name, email, subscription tier
- •Business Data: Plans, ideas, financial projections you create
- •Usage Data: How you interact with our features
- •Payment Information: Processed securely by Stripe (we don't store card details)
- •AI-Generated Content: Prompts and outputs from AI features
- •Technical Information: IP address, browser type, device information, cookies
2. How We Use Your Information
- •Provide, maintain, and improve our services
- •Personalize your experience and provide tailored recommendations
- •Process transactions and send related information
- •Generate AI-powered content and insights for your business plans
- •Send technical notices, updates, security alerts, and support messages
- •Detect, prevent, and address technical issues and fraudulent activity
- •Comply with legal obligations
3. AI and Third-Party Services
- •We use AI services (OpenAI, etc.) to generate content and insights
- •Your data may be processed by these services but is NOT used to train their models
- •Payment processing handled by Stripe (PCI-DSS compliant)
- •Analytics provided by Mixpanel (anonymized data)
- •All third parties are bound by strict data protection agreements
4. Data Security
- •256-bit encryption for data in transit and at rest
- •Regular security audits and penetration testing
- •Access controls and authentication required
- •Automated backups with encryption
- •Secure payment processing through PCI-compliant providers (Stripe)
- •SOC 2 Type II compliance (in progress)
5. Data Retention
- •Active account data: Retained while your account is active
- •Deleted accounts: Data permanently deleted within 30 days
- •Backups: Retained for 90 days for disaster recovery
- •Legal requirements: Some data may be retained longer if required by law
- •You can request immediate deletion at any time
6. Your Rights (GDPR & CCPA)
- •Right to Access: Request a copy of your personal data
- •Right to Correction: Update or correct inaccurate information
- •Right to Erasure: Delete your account and data
- •Right to Data Portability: Export in machine-readable format
- •Right to Object: Opt out of certain processing
- •Right to Withdraw Consent: Unsubscribe anytime
- •California residents: Additional rights under the CCPA including right to know if data is sold or disclosed (we do not sell data)
7. Cookies and Tracking
- •Essential cookies: Required for site functionality
- •Analytics cookies: Help us improve (can be disabled)
- •Marketing cookies: Personalize your experience (optional)
- •You can manage cookie preferences in our cookie banner
8. Children's Privacy
- •Our service is not intended for users under 18
- •We do not knowingly collect data from minors
- •If you believe we have data from a minor, contact us immediately
9. International Data Transfers
- •Your information may be transferred to and processed in countries other than your own
- •We ensure appropriate safeguards are in place to protect your information
- •EU users: We process data based on contract, consent, legitimate interests, or legal obligation
10. Changes to This Policy
- •We may update this policy from time to time
- •Material changes will be notified via email
- •Continued use after changes constitutes acceptance
- •Version history available upon request
11. Contact Us
- •Email: privacy@launchpad.com
- •Support: support@thelaunch-pad.com
- •Data Protection Officer: dpo@launchpad.com
- •We respond to privacy requests within 30 days
Questions about your privacy?
We're here to help. Contact our privacy team anytime.
© 2026 LaunchPad. All rights reserved. Patent Pending. LaunchPad's AI business planning processes are protected by U.S. provisional patent applications (63/947,155 · 63/974,577 · 63/978,291 · 63/978,585 · 63/979,313).